The Colonel Is Headed to Court Print
Wednesday, October 26 2016

A New York woman is suing KFC for $20 million, claiming her “Fill-Up” bucket of chicken fell short.
 
Anna Wurtzburger filed a lawsuit in a New York court accusing KFC of violating sections of the state’s general business law that prohibits false advertising and misleading trade practices. According to the lawsuit, Wurtzburger purchased the $20 Fill-Up bucket and was surprised when she got home and found the bucket only halfway full, arguing it was distinctly different from the commercial for the product that shows “an overflowing bucket of chicken.”
 
Wurtzburger claims the company’s response to her complaint proves KFC knew it was misleading customers because the KFC spokesperson explained to her that the advertising is done so viewers can see the product. KFC’s menu indicates that the Fill-Up bucket comes with eight pieces of chicken.
 
 “It doesn’t feed the whole family. They’re small pieces!” Wurtzburger told news sources.
 
“The guest received exactly what she requested. She purchased an eight-piece bucket of chicken and she indeed received eight pieces of chicken,” a spokesperson said. “Our menus and advertising clearly show our $20 Fill Up meal includes eight pieces of chicken.”
 
Source:  fortune.com