{"id":19684,"date":"2013-12-09T18:32:59","date_gmt":"2013-12-09T23:32:59","guid":{"rendered":"http:\/\/cfif.org\/v\/freedom_line_blog\/?p=19684"},"modified":"2013-12-09T18:32:59","modified_gmt":"2013-12-09T23:32:59","slug":"o-care-pr-disaster-lacked-truth-success-and-credibility","status":"publish","type":"post","link":"https:\/\/cfif.org\/v\/freedom_line_blog\/19684\/o-care-pr-disaster-lacked-truth-success-and-credibility\/","title":{"rendered":"O-Care PR Disaster Lacked Truth, Success and Credibility"},"content":{"rendered":"<p>A consensus is forming in the public relations world about what went wrong with Obamacare\u2019s horrendous Healthcare.gov rollout.<\/p>\n<p>In what <a href=\"http:\/\/www.politico.com\/story\/2013\/12\/obamacare-website-woes-public-relations-100840.html\" target=\"_blank\">Politico<\/a> calls \u201ca case study for crisis management consultants and their clients of what not to do,\u201d three problems are clear.<\/p>\n<p>First, the Obama administration wasn\u2019t truthful. By downplaying the website\u2019s crashes and error messages as \u201cglitches\u201d due to heavier-than-expected traffic, the White House misled the public on how bad the system actually was.<\/p>\n<p>Second, updates lacked success stories. That\u2019s probably because <a href=\"http:\/\/www.reuters.com\/article\/2013\/11\/01\/us-usa-healthcare-surge-idUSBRE99U16R20131101 \" target=\"_blank\">only 6 people successfully enrolled<\/a> via the website on its first day.<\/p>\n<p>Finally, despite more than three years to get ready Obamacare still lacks an effective spokesperson.<\/p>\n<p>But that\u2019s not quite right.<\/p>\n<p><a href=\"http:\/\/cfif.org\/v\/index.php\/commentary\/56-health-care\/2019-obamacare-lies-a-incompetence-may-be-enough-to-bring-it-down\" target=\"_blank\">Until recently<\/a>, President Barack Obama was a very effective spokesman when he told anyone who would listen that his signature bill would expand coverage, reduce costs and improve quality \u2013 all without requiring anyone to forfeit their current plans, doctors and hospitals.<\/p>\n<p>Though the criticisms from PR consultants of the Obama administration\u2019s handling of its latest fiasco are well-deserved, the problem with Obamacare runs much deeper than a textbook failure of crisis management. The problem with Obamacare is that it was designed by ideologues, implemented by amateurs and sold on a lie.<\/p>\n<p>No amount of spin or surrogacy can fix that.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>A consensus is forming in the public relations world about what went wrong with Obamacare\u2019s horrendous Healthcare.gov rollout. In what Politico calls \u201ca case study for crisis management consultants and their clients of what not to do,\u201d three problems are clear. First, the Obama administration wasn\u2019t truthful. By downplaying the website\u2019s crashes and error messages [&hellip;]<\/p>\n","protected":false},"author":9,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[143,3308,4340,186,1829,476,35],"class_list":["post-19684","post","type-post","status-publish","format-standard","hentry","category-posts","tag-barack-obama","tag-health","tag-healthcare-gov","tag-hhs","tag-insurance","tag-kathleen-sebelius","tag-obamacare"],"_links":{"self":[{"href":"https:\/\/cfif.org\/v\/freedom_line_blog\/wp-json\/wp\/v2\/posts\/19684","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cfif.org\/v\/freedom_line_blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/cfif.org\/v\/freedom_line_blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/cfif.org\/v\/freedom_line_blog\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/cfif.org\/v\/freedom_line_blog\/wp-json\/wp\/v2\/comments?post=19684"}],"version-history":[{"count":8,"href":"https:\/\/cfif.org\/v\/freedom_line_blog\/wp-json\/wp\/v2\/posts\/19684\/revisions"}],"predecessor-version":[{"id":19692,"href":"https:\/\/cfif.org\/v\/freedom_line_blog\/wp-json\/wp\/v2\/posts\/19684\/revisions\/19692"}],"wp:attachment":[{"href":"https:\/\/cfif.org\/v\/freedom_line_blog\/wp-json\/wp\/v2\/media?parent=19684"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/cfif.org\/v\/freedom_line_blog\/wp-json\/wp\/v2\/categories?post=19684"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/cfif.org\/v\/freedom_line_blog\/wp-json\/wp\/v2\/tags?post=19684"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}