Starbucks is being sued again by a customer who claims to have been short-changed in the beverage department.

Stacy Pincus, of Chicago, Illinois, is suing Starbucks for $5 million, alleging that the coffee giant puts too much ice in its chilled beverages, denying its customers the amount of tea or coffee the company advertises. Pincus also questions the higher cost of chilled beverages, despite the fact they contain less liquid than heated drinks.

"Advertising practices are clearly meant to mislead consumers when combined with the standard practice of filling a cold drink cup with far less liquid than the cup can hold," Pincus states in her class-action federal lawsuit.

"We are aware of the plaintiff's claims, which we fully believe to be frivolous and without merit," countered Starbuck's spokeswoman Jaime Riley. "Our customers understand and expect that ice is an essential component of any 'iced' beverage. If a customer is not satisfied with their beverage preparation, we will gladly remake it."

This is the second time in as many months that Starbucks has been sued over the volume of its beverages; in March, another class-action suit against the company claimed it short-changed latte drinkers by 25%.

—Source:  marketwatch.com