A Houston lawyer is suing Ticketmaster after it failed to refund his money for tickets he purchased for the wrong day to see the highly popular musical "Hamilton."

According to news reports, Joshua Davis intended to buy three tickets — one each for him, his wife and oldest daughter — to see the popular musical while visiting New York City in March. At some point during the transaction, Davis apparently hit the "back" button and the date reverted back to January 17. Davis claims he thought he stopped the purchase by exiting out of the website, but his credit card was still charged $2,325.20 for the January tickets. After immediately calling Ticketmaster and waiting on hold for an extended period of time, Davis alleges a “resolution specialist” informed him that Ticketmaster refused to make the change or refund the money.

The only recourse Davis claims Ticketmaster allows for purchases made in error is to resell the mistaken tickets (for no less than paid) and with a resale fee to Ticketmaster. Davis’ lawsuit charges fraudulent inducement and breach of contract causes of action, and he claims Ticketmaster violated the Sherman Antitrust Act on the ground that its position in the marketplace constitutes a monopoly on the lawful sale of tickets.

"This isn’t right and it’s unfortunate they refused to treat it as a customer service issue," Davis said. "Thank goodness I have a law license."

—Source: law.com