A Tennessee man has joined a class action lawsuit against the maker of the super popular Hatchimal fuzzy interactive toy after his daughter's treasured Christmas gift failed to hatch.

“I don’t want to mention how much I spent for this thing — it’s embarrassing,” Jared Winegarden said. “I was stepping in for the ‘big win.’ A quest; if you will, to be the most awesome Dad ever. Bought, paid for, and delivered.”

Yet, in his daughter's case, the Hatchimal failed to hatch from the egg without "surgical" assistance from Winegarden's wife. Now, Winegarden has joined a class action lawsuit against Spin Master claiming that Hatchimals don't always hatch, creating unhappiness in families that can range from “extreme disappointment to tragic.”

According to news reports, Spin Master notes that the egg can take up to 25 minutes of rubbing, tilting and tapping for it to begin hatching, which then can take up to 30 minutes. In a Facebook post from late December 2016, Spin Master wrote that “while the vast majority of children have had a magical experience with Hatchimals” the company had also heard from consumers who had encountered challenges. In response, the company said it increased its number of consumer care representatives, extended its hours and increased the capacity for callers in the queue to help prevent calls dropped due to the holiday volume. It also created troubleshooting tips and videos on its website.

—Source: washingtonpost.com